買い物の会話 – Shopping – ESL Conversation
A Shopkeeper Asking if You Would Like Help.
The shop clerk:
いらっしゃいませ。
Welcome.
You:
こんにちは！
Hello.
The shop clerk:
何かをお探しですか。
May I help you?
Sample 1
You:
大丈夫です。
No thanks. I’m okay.
Sample 2
You:
見ているだけです。
I’m just looking.
Sample 1
The shop clerk:
何かお困りなことがありましたら、声をかけてくださだい。
If you need help with anything, I’ll just be over here.
Sample 2
The shop clerk:
かしこまりました。ごゆっくりご覧ください。
Okay. Feel free to look around.
Buying Spray Paint
The shop clerk:
写真付きのIDカードを見せて頂けますか？そして、お支払いはどのように致しますか？
May I see some photo id and how will you be paying?
Hidekazu Shoto:
クレジットカードでお願いします。
こちらです。
By credit card please. Here you are.
The shop clerk:
かしこまりました。
Thank you.
At the Key Cutting Counter
The shop clerk:
正頭様？鍵はいくつご希望でしょうか？
How many keys would you like Mr. Shoto?
Hidekazu Shoto:
2つお願いします。
Two please.
Questions
Q1. What does the shop clerk say first?
Q2. How does Mr. Shoto pay for the spray paint?
Q3. How many keys does Hidekazu Shoto want to buy?
Q4. Where do you go shopping?
Q5. Why do shop where you shop?
買い物の会話 ESL Shopping Conversation
Useful Expressions
The Clerk
Irasshaimase.
いらっしゃいませ。
Welcome.
Nanika osagashi desu ka. (Literally means, “Are you looking for something?”)
何かお探しですか。
May I help you?
Ikaga desu ka.
いかがですか。
How do you like it?
Kashikomarimashita.
かしこまりました。
Certainly.
Omatase itashimashita.
お待たせいたしました。
Sorry to have kept you waiting.
The Customer
Kore wa ikura desu ka.
これはいくらですか。
How much is this?
Mite mo ii desu ka.
見てもいいですか。
Can I look at it?
~ wa doko ni arimasu ka.
～はどこにありますか。
Where is ~?
~ (ga) arimasu ka.
～ (が) ありますか。
Do you have ~?
~ o misete kudasai.
～を見せてください。
Please show me ~.
Kore ni shimasu.
これにします。
I’ll take it.
Miteiru dake desu.
見ているだけです。
I’m just looking.
[Noun] wa watashi ni wa [Adjective] kana/kashira/deshou ka.
Kore wa watashi ni wa ookii kana.
これは私には大きいかな。
I wonder if this is too big for me.
~ kashira (used only by female speakers in Japan).
（～かしら）
I wonder if ～
I wonder if [Noun] is too [Adjective] for me.
HOW TO ASK FOR ADVICE
Kono iro watashi ni wa hade kashira.
この色私には派手かしら。
Is this color too loud for me?
Dochira ga ii to omoimasu ka.
どちらがいいと思いますか。
Which do you think is better?
Kono naka de dore ga ichiban ii kana.
この中でどれが一番いいかな。
Which one is the best among these?
Donna no ga ii deshou ka.
どんなのがいいでしょうか。
What do you think is suitable?
HOW TO DECLINE POLITELY
~ no hou ga ii n desu kedo.
～のほうがいいんですけど。
I prefer ~.
Sumimasen kedo, mata ni shimasu.
すみませんけど、またにします。
I’m sorry, but some other time.
HOW TO EXCHANGE ITEMS / RETURN OF A PURCHASE
Saizu ga awanai node, torikaete moraemasu ka.
サイズが合わないので、
取り替えてもらえますか。
The size is not right.
Can I exchange it?
Henpin suru koto ga dekimasu ka.
返品することができますか。
Can I return it?
ESL Resources – Videos
Watch video clips to improve your English language skills. 買い物の会話
Friends: Table Shopping
Speed: Medium
You pick one. Just pick one. What about the birds? Wanna get the birds?
買い物の会話
Items and Where to Buy Them
airtickets – travel agent
alcohol – off licence
book(s) – bookshop
bouquet – florist’s
bread – baker’s
cd(s)/record(s) – music shop or record shop
continental food – delicatessen
envelope(s) – post office
electrical goods – electrical store
everyday items – department store
fish and seafood – fishmonger’s
fruit and veg – greengrocer’s
groceries – grocer’s
groceries – supermarket
glasses – optician’s
jewellery – jeweller’s
ladies clothes – ladies clothing shop or boutique
magazine(s) and newspaper(s) – newsagent’s
meat – butcher’s
men’s clothes – men’s clothing shop or tailor’s
pet – pet shop
sewing things – haberdasher’s
shoe(s) – shoe shop or cobbler’s
toy(s) – toy shop or toy store
toiletries – chemist’s
tool(s) – ironmonger’s
Useful Shopping Phrases 買い物の会話
Finding a Shop
Questions
Can you recommend a good shoe/clothing shop?
Is there a bottle shop/market in the area?
Where can I get deodorant/milk?
Where’s the nearest ATM?
Answers
There’s a really good bakery just around the corner.
You can buy those here in the hotel.
The best bookshop is in the mall.
The nearest one is a few kilometers away.
Opening Hours
Questions
Excuse me. What time do you open here in the mornings?
What time do you close tomorrow?
Are you open all night?
What are your opening hours usually?
Are you open on Saturdays?
Answers
We’re open 24/7. (24 hours a day / 7 days a week)
We’re closed between 1 and 2pm.
We’re open from 6am until 8pm, Monday to Friday.
Shopping for Clothes 服の会話
Questions
Could you help me with this, please?
Could you tell me where the shoe department is?
Excuse me, I’m looking for foil.
Excuse me, is there somewhere I can try this on?
Does this suit me?
Do you have these in a (larger / smaller size; different color)?
Do you do alterations here?
What’s the refund policy on these?
Is this on sale as well?
Answers
They are too long / short.
They are too tight / loose.
The ladies / gents changing rooms are over there.
You can bring it back and exchange it or get a refund within 1 week. If you keep the receipt, that is.
Paying お支払い
Questions
Do you take credit cards?
Do you do tabs?
Does it have a 1-year warranty?
Do you have a discount card?
Can I cash cheques here?
Do you offer discounts on cash sales?
Could I have a receipt, please?
Could I leave my suitcase here and pick it up later on?
Answers
We take all major credit cards here.
Sorry but we only accept cash here.
We are offering 1 year free credit without a deposit.
Sorry, we can’t do that.
Certainly.
For Shop Owners:
How to Handle Customer Complaints
Speed: A Little Fast
Part 3 – Test Practice – パート3 模擬テスト
Answer these questions based on Part 3 of the IELTS Speaking test.
IELTSスピーキングテスト・パート3を基にした質問に答えてください。
- Why do you think people like shopping with family members?
人々は、なぜ家族と買い物に行くのが好きなのだと思いますか。 - What do you think are the advantages and disadvantages of online shopping?
オンラインショッピングの利点と欠点は何だと思いますか。 - Do you think online shopping will continue to be popular in the future?
将来も、オンラインショッピングが人気であり続けると思いますか。 - In your opinion, what can stores do to make shopping more enjoyable for customers?
あなたの意見では、お客様にとって買い物がもっと楽しくなるように店舗に何ができると思いますか。
